Terms & Conditions

1. About IndusLoan

IndusLoan is a brand operated by Pran Suroj Consultants LLP, a company incorporated under the laws of India ("Company", "we", "us", or "our"). IndusLoan operates as a loan aggregator and Direct Selling Agent (DSA) registered with various banks and Non-Banking Financial Companies (NBFCs) regulated by the Reserve Bank of India (RBI).

Our registered office is located in India. We facilitate the connection between prospective borrowers and our lending partners. We do not lend money directly and are not a bank, NBFC, or any other regulated financial institution.

2. Acceptance of Terms

By visiting indusloan.com, using any of our services, submitting your personal or financial information through our platform, or clicking "I Agree" or "Submit", you:

• Confirm that you have read, understood, and agree to these Terms & Conditions;
• Confirm that you have read our Privacy Policy;
• Consent to the collection, processing, and sharing of your personal and financial data as described herein;
• Represent that you are legally competent to enter into a binding contract under the Indian Contract Act, 1872.

3. Eligibility

To use our services, you must meet the following criteria:

• You must be a resident Indian citizen aged between 21 and 60 years;
• You must hold a valid PAN card and Aadhaar card;
• You must have a valid, active mobile number registered in India;
• You must have a minimum monthly income of ₹20,000 (salaried or self-employed);
• You must have a CIBIL score of 700 or above (indicative; final assessment at lender's discretion);
• You must not be a minor. By using this platform, you represent that you are at least 18 years of age.

We reserve the right to refuse service to any individual who does not meet our eligibility criteria or who provides false or misleading information.

4. Nature of Services

IndusLoan provides the following services on its platform:

• Lead Generation & Referral: We collect your information and refer your application to one or more of our registered lending partners for their consideration.
• Loan Comparison: We display indicative loan offers from multiple banks and NBFCs to help you compare interest rates, tenures, and processing fees.
• EMI Estimation: We provide an EMI calculator for illustrative purposes only. Actual EMI will be determined by your chosen lender.
• DSA Services: We act as a Direct Selling Agent for our lending partners and may earn a commission or referral fee upon successful loan disbursement.

5. User Obligations & Consent

By submitting your application on our platform, you represent, warrant, and agree that:

• All information provided by you is true, accurate, complete, and up-to-date;
• You consent to IndusLoan and its lending partners conducting soft credit bureau enquiries to assess your eligibility. Such soft enquiries will not impact your CIBIL score;
• You expressly consent to receiving calls, SMS messages, WhatsApp messages, and emails from IndusLoan and its lending partners regarding your loan application and related offers;
• You understand that submitting an application on IndusLoan does not guarantee loan approval;
• You will not use the platform for any unlawful, fraudulent, or misrepresentative purpose;
• You will not attempt to interfere with, disrupt, or gain unauthorized access to our platform or systems.

Providing false information may result in rejection of your application and could expose you to legal liability under applicable Indian law, including the Indian Penal Code and the Information Technology Act, 2000.

6. Data Sharing & Privacy

We collect and process your personal and financial information (including name, mobile number, PAN, income details, pincode, employment type, IP address, device/browser information, and consent records) for the purpose of:

• Verifying your identity and assessing your loan eligibility;
• Sharing your data with our registered lending partners to process your loan application;
• Communicating with you about your application status and relevant loan offers;
• Complying with applicable legal and regulatory requirements;
• Improving our platform and services.

We maintain records of your consent, including the exact consent text, timestamp, IP address, and device information at the time of submission, in accordance with industry best practices and applicable regulations including the Digital Personal Data Protection Act, 2023 (DPDPA).

We do not sell your personal data to third parties for marketing purposes without your explicit consent. Please review our Privacy Policy for full details.

7. Loan Products & Lender Relationships

All loan products displayed on IndusLoan are offered by our registered lending partners — banks and NBFCs regulated by the Reserve Bank of India. The following applies:

• Interest rates, processing fees, and other charges shown on our platform are indicative only and subject to change at the lender's discretion;
• Final loan terms, including sanctioned amount, interest rate, tenure, and EMI, are determined solely by the lending institution based on your credit profile;
• Loan approval, rejection, or partial approval is at the sole discretion of the lending institution;
• IndusLoan is not responsible for the actions, decisions, or communications of any lending partner;
• Any dispute regarding a sanctioned or disbursed loan must be resolved directly with the respective lender;
• GST and other applicable taxes on processing fees and charges shall be borne by the borrower as per government regulations.

The Annual Percentage Rate (APR) on personal loans facilitated through IndusLoan ranges from 9% to 32% per annum, depending on the lender, your credit profile, loan amount, and tenure.

8. Fees & Charges

IndusLoan does not charge any fees to borrowers for using its platform or submitting a loan application. Our revenue is derived exclusively from referral commissions paid by lending partners upon successful loan disbursement.

However, our lending partners may levy the following charges (not exhaustive):

• Processing fee (typically up to 2% of loan amount + applicable GST);
• Prepayment or foreclosure charges (varies by lender; many offer zero charges);
• Late payment penalties as per the lender's schedule of charges;
• NACH bounce charges in case of EMI payment failures.

All such charges will be clearly disclosed in your loan sanction letter and Key Fact Statement (KFS) issued by the lending institution prior to disbursement, in accordance with RBI Digital Lending Directions, 2025.

9. Disclaimer of Warranties

The IndusLoan platform and all content, tools (including the EMI calculator), and information provided thereon are offered on an "as is" and "as available" basis without any warranty of any kind, express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement;
• Accuracy, completeness, timeliness, or reliability of any information or rates displayed;
• Uninterrupted, error-free, or secure access to the platform.

EMI calculations and rate comparisons are for illustrative purposes only and do not constitute a loan offer or commitment by any lender.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Pran Suroj Consultants LLP, its directors, employees, agents, and affiliates shall not be liable for:

• Any direct, indirect, incidental, special, or consequential loss or damage arising from your use of the platform;
• Any loss arising from loan rejection, delayed disbursement, or actions/omissions of lending partners;
• Any unauthorized access to your personal data due to circumstances beyond our reasonable control;
• Any reliance placed by you on the accuracy of information, rates, or EMI calculations displayed on the platform.

In no event shall our aggregate liability to you exceed ₹1,000 (Indian Rupees One Thousand), being the maximum extent permissible by law for an intermediary platform of this nature.

11. Intellectual Property

All content on the IndusLoan platform, including but not limited to the logo, brand name, website design, text, graphics, and software, is the exclusive intellectual property of Pran Suroj Consultants LLP and is protected under the Copyright Act, 1957, and other applicable intellectual property laws of India.

You may not reproduce, modify, distribute, display, or create derivative works from any content on this platform without our prior written consent.

12. Grievance Redressal

In accordance with the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer:

For disputes with lending partners, please contact the respective lender's grievance redressal mechanism. If unresolved, you may approach the RBI Integrated Ombudsman Scheme at ombudsman.rbi.org.in.

13. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

14. Amendments

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised "Last Updated" date. Your continued use of the platform after such changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

15. Contact Us

For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact us at: